Last updated: September 5, 2025
By accessing or using ProLab’s website, products, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with any additional policies referenced herein, including our Privacy and Cookie Policies. If you do not agree with these terms, you must not use our services. We may update or modify these terms from time to time to reflect changes in our offerings, applicable laws, or business practices; the most current version will always be posted on this page with the “Last updated” date. Your continued use after changes take effect constitutes acceptance of the revised terms. If a change is material, we will use reasonable efforts to provide notice—for example, via an in‑product banner or an email where appropriate. You are responsible for ensuring your account credentials are kept secure and for all activity conducted under your account. If you are using the services on behalf of an organization, you represent that you have authority to bind that entity, and your agreement to these terms will be treated as the entity’s agreement.
We strive to present accurate and up‑to‑date product information, including specifications, compatibility notes, pricing, availability, and images. However, typographical errors, inaccuracies, or omissions may occur and we reserve the right to correct them at any time without prior notice, even after an order has been submitted. Product images are for illustrative purposes and may differ slightly from the final goods due to batch improvements or monitor display differences. Accessories and attachments may vary by region or bundle; please refer to the package contents and model identifiers before purchase. While we work to ensure continuous availability, certain items may be limited or discontinued. If a product is unavailable after you place an order, we will contact you with options such as a revised delivery date, an equivalent alternative, or a cancellation with a full refund of amounts paid for the unavailable item.
This website may contain affiliate links that allow us to earn a commission if you click through and make a qualifying purchase at no additional cost to you. We may participate in several affiliate programs, which can include retail marketplaces and specialty partners relevant to kitchen equipment and accessories. These relationships help support the creation of content, tutorials, and customer resources. While we may receive compensation, our editorial judgments, product evaluations, and recommendations are intended to be objective and based on performance, value, and relevance to our users. We encourage you to independently verify product details, pricing, and availability, as these can change without notice. If a sponsored placement or material connection exists, we will endeavor to disclose it clearly in the context of the related content.
ProLab products include a limited manufacturer’s warranty covering defects in materials and workmanship under normal household or commercial use (as applicable to the product) for the specified warranty term. This warranty does not cover damage due to misuse, improper installation, unauthorized repairs or modifications, accidents, negligence, normal wear and tear, or operation contrary to the instructions. To initiate a warranty claim or return, please contact support with your order number, serial number (if applicable), photos or a description of the issue, and proof of purchase. Returns may be accepted within 30 days of delivery for eligible items in original condition and packaging; certain consumables or custom orders may be excluded by policy or by law. Refunds will be processed to the original payment method after inspection. Where permitted, we may offer repair, replacement, store credit, or a partial refund depending on condition and timing. This warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction.
To the maximum extent permitted by law, ProLab and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to your use of or inability to use the services, even if we have been advised of the possibility of such damages. Our aggregate liability for all claims relating to the services shall not exceed the greater of (a) the amounts you have paid to ProLab for the products or services at issue during the twelve (12) months preceding the event giving rise to liability, or (b) one hundred (100) U.S. dollars if no such payments have been made. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you, and you may have additional rights. Nothing in these terms is intended to limit any non‑waivable statutory rights.
If you have questions about these Terms of Service or believe your account has been used in violation of these terms, please contact us at info@grindmixpro.shop. When reaching out, include relevant details such as your order number, the email associated with your account, and a description of the issue so we can assist you efficiently. If you are asserting a rights claim or legal request, please clearly indicate the nature of your request and the jurisdiction whose law you believe applies. We will review and respond in accordance with our policies and applicable law. For security, do not send full payment card numbers or passwords; our support team will never ask you to disclose those details via email.